

Service providers include shops, banks, restaurants, leisure centres and places of worship.
How can J Durrance
help?
With over 20 years experience in consultancy, design, manufacture and installation of roller shutters, doors, shop fronts, entrances and gates, we can offer assistance in ensuring your physical features are designed or altered to comply with the DDA.
This could include automating doors, whether swing, slide, folding or rotating, or ensuring entrances and access control are designed with easy access opportunities.
For more details call 0800 018 5387 or email sales@jdurrance.co.uk.

Under the Disability Discrimination Act, which came into force in October 2004, new duties of responsibility are now placed on businesses to ensure disabled people have the same access and rights as everyone else in the access to goods, facilities and services.
Who does it
affect?
Under the DDA a service provider includes anyone providing a service
directly to the general public, whether a public authority, private agency,
or an individual and whether for payment or for free.
This includes shops, hotels, banks, local authorities, sports and arts
venues, surgeries and hospitals. Information services and information about
services are also covered.
What will happen
if I don't comply?
Failure to comply with the DDA could lead to prosecution and liability for
compensation and injunctions against you to prevent further discrimination.
How can I become
DDA compliant?
Service providers are required to make reasonable adjustments to physical
features, including building entrances and exits, emergency escape routes,
internal and external doors, in order to permit access for disabled people.
Features which make it difficult for disabled people to use your service must be removed or altered in order to comply.